Many of you will know that Cloud Nine Theatre recently undertook its first ever survey amongst its audience.
Why now !? , I hear you cry – well, why not, say I.
We were trying to get some more objective feel on what people appreciate – and dislike – in the works we have put on – not always an easy task but worth doing all the same . As the results came back it brought me back to Simon and Garfunkels album from the 1970’s – Bridge Over Troubled Water – a vinyl album owned by a former girlfriend , Liz , whose favourite track was the one about keeping the customer satisfied.
But a question must arise ? – how can you keep the customer satisfied without establishing first what it is they wish for. Well, we tried, and the results may have been a bit distorted by the system we used but a kind number of you did indeed reply and all comments were much appreciated.
Maybe there are a few trends in the feedback, some we expected, others maybe new to us. The Steering Committee will formally consider the findings shortly but it seems clear that the C9 audience are an appreciative lot – we received high scores on the performances we have been doing and even some requests for repeats of certain shows- you seem to tell us some venues are better by far than others, which we will consider, and overwhelmingly you like the more varied format which brings 2 shorter plays over 1 and maybe some new local live music too.
Thanks to all for the feedback – an exercise we will repeat again in the fullness of time. Perhaps offering free seats helped the response levels and it is with pleasure that we can announce that Alison Allan is confirmed as the draw winner who will receive a free pair of tickets for the next show – Mr Smith!
Thanks to Alison and all of you who submitted your opinions and watch out for some tweaks to reflect your thoughts in coming months. Hoping to see you at the next series of shows.
Mike Jessop Chair – Cloud Nine Theatre Company